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I'm trying to clear out some of my inventory to make room for new items, so I'll be putting things on sale throughout the month. All of my Coheed and Cambria Dragonfly Logo Faux Leather Leaf Dangle Earrings are 50% off and only $4 a pair, and all of my Coheed and Cambria Keywork Faux Leather Leaf Dangle Earrings are 20% and $6 a pair. They go super fast so I'm really surprised that I've had these sitting around for this long. I'm not sure what else I'll mark down this month but you can see all of the items that are currently on sale here.

I'm also testing out a new brand of holographic vinyl. It comes in two types: a red and yellow that's almost bronze, and a super gorgeous blue and green. There's no way of taking a picture that does the colors any justice. I'll be sending out bonus decals with the new vinyl all month with orders or you can order your own larger decal here. If you get one, I'd really like to hear what you think about it- all of the good and the bad. I don't want to sell awful vinyl to anyone.



https://www.latimes.com/business/story/2020-08-19/usps-changes-hurt-small-businesses


Basically as soon as I wrote that last blog entry and reopened my Etsy shop, the news came out that the USPS mail delays are nationwide because of cutbacks from the new postmaster general. Let's not get into the politics of it, but I do want to say that this is a HUGE problem for anyone who's self-employed in a business that relies on shipping anything. Two years ago, most of my work was digital; I rarely made any physical items for anyone that I didn't know personally. Now around 50% of my income comes from physical items and hardly any of it is local anymore, which means a lot of shipping. USPS is by far the cheapest and most accessible option, which helps me offer free shipping on all orders without having to raise my prices. Using the USPS to ship a $4 vinyl decal with the USPS costs $0.55; acrylic keychains, jewelry, bodysuits, and T-shirts cost $3; coffee mugs, the heaviest items I sell, cost $5. Those items would cost $8 to $20 to ship through the UPS. I'm one of those people who starts checking the mailbox for a package the day after I've made the order, so I try really hard to get everyone's items shipped out on time. Almost everything is made to order, disinfected, packaged, then dropped off inside the post office (but now I drop them off at a distribution center), but once I've dropped your packages into the drop box, I don't have any control over them being delayed or lost. There are people online saying that USPS employees are being instructed to stop sorting mail earlier and that they aren't given any overtime hours. Of course people are frustrated that their packages are arriving two weeks late, if they ever even arrive at all. Thankfully I haven't gotten any negative reviews because of the delays yet, but I feel like it's inevitable at this point and I can't even say I'd blame a customer at all for doing it. Please be extra patient when you're ordering from small businesses online right now. This might be the only source of income for some of them, and negative reviews can be pretty damaging. If you order something that the seller ships through the USPS but it's lost or delayed, please file a report with them too! I'm sure they're doing the best that they can do too under these crazy circumstances but I've had a couple of items that the recipients or I filed claims for that ended up actually being found, so it might actually help a bit. You can click here to report missing mail to the USPS.

Shipping with the USPS over the last few months has been a nightmare. I have no idea if it's because of COVID or because of this political stuff going on. I had to close down my Etsy shop for a couple of weeks because I had so many items lost in the mail that I lost almost $100, and I didn't want to risk having to send out any more replacement orders and losing more money. A lot of my tracking numbers looked like this one, that was missing from June 24th through August 3rd then suddenly delivered the next day, or this one, which apparently went directly from my front porch into a black hole in the mail truck. That second one was especially annoying because it was the first Keywork wallet I've sold. I'm still apprehensive to restock anything other than vinyl decals right now, but I can do porch pickups if you live locally. I took a little extra time to recover from COVID myself (which caused a ton of other problems) but I decided to finally reopen today. Thanks so much to everyone who has already been super patient with their orders disappearing into a USPS void. If it seems like things are still going missing or being delivered significantly late, I'll probably shut my shop down again. If you place an order, please be a little extra patient with the delivery time. USPS's website says that things will be delivered a minimum of one to two days late, and they're already telling people to mail in ballots two weeks early to make sure they arrive in time. If you're ordering a gift for someone or something that needs to be delivered by a certain time, I'd definitely plan on ordering it at least a week early. Remember to check each item description for its own creation and shipping time! As soon as you receive an email saying that your item has been shipped, I've dropped your item off at the post office and it's on the way to you. If you don't have a tracking number, you can sign up for Informed Delivery with the USPS so that you can see what items will be delivered to you each day, and make sure nothing is lost or stolen. If you have any questions about shipping, please email me at contact@deannatelles.com